FOXXY Essentials – FAQs
1. Q: What is FOXXY Essentials?
A: FOXXY Essentials is your go-to destination for premium beauty and grooming products tailored for travel and everyday convenience. We specialize in curated self-care kits and essentials that empower you to stay luxe and ready on the go.
2. Q: What’s the difference between FOXXY Signature and FOXXY On Demand products?
A: FOXXY Signature items are curated, branded kits we ship directly from our own fulfillment center. FOXXY On Demand products are fulfilled by our supplier partners and may ship separately.
3. Q: How do I know if a product is FOXXY Signature or On Demand?
A: Each product description will clearly label it as FOXXY Signature or FOXXY On Demand so you know what to expect in terms of packaging and shipping.
4. Q: Are all products cruelty-free?
A: Yes, all FOXXY Essentials products are cruelty-free. We are committed to sourcing ethical, quality-tested items that align with our values.
5. Q: Can I customize a kit or build my own bundle?
A: Yes! Our “FOXXY À La Carte” collection lets you build your own beauty or grooming bundle with TSA-approved travel items.
6. Q: Do you offer gift packaging?
A: Absolutely. Our FOXXY Signature kits are designed with gifting in mind and come in sleek, luxe packaging perfect for special occasions.
7. Q: Do you offer subscriptions or restock alerts?
A: We're working on it! Sign up for the FOXXY Insiders Club to get updates, restock alerts, and early access to exclusive drops.
8. Q: How can I contact customer service?
A: You can reach us at support@foxxyessentials.com or by filling out the contact form on our website. We respond within 24–48 business hours.
9. Q: When will my order ship?
A: FOXXY Signature items ship within 3–5 business days. FOXXY On Demand (dropshipped) items may take 7–10 business days to ship. If your order contains a mix, you may receive separate packages.
10. Q: Where do you ship from?
A: FOXXY Signature products are shipped directly from our fulfillment center. FOXXY On Demand items are shipped from trusted supplier partners in the U.S. and Canada.
11. Q: Will I get tracking info?
A: Yes! You’ll receive a tracking number for each package. If your order includes both in-house and dropshipped items, you’ll receive multiple tracking emails.
12. Q: Can I return or exchange an item?
A: We accept returns on unused FOXXY Signature products within 14 days of delivery. Due to the nature of dropshipping and hygiene concerns, FOXXY On Demand items are final sale unless damaged or defective.
13. Q: Do you offer international shipping?
A: Not at this time, but stay tuned — the FOXXY effect is going global soon!